Terms of Service

Buyer Restrictions
All buyers should bear legal right to purchase blades and knives. Buyers acknowledge this when making a puchurse.

Shipping
We ship small items or/and items valued below €50 by standard airmail. It cannot be tracked. You can purchase a trackable service at a small surcharge (5€).
Big items or/and items valued more than €50 are shipped by registered package. They can be tracked and you usually need to sign for the delivery.

All packages and mails are processed by Finland Posti, then, after arriving in its destination country, processed by your local postal service (USPS, Royal Mail etc.).

Estimated Shipping Time
Estimated shipping time may vary during holiday times.
Europe: 3-5 working days
North America: 7-10 working days
Rest of the world: 7-21 working days

Consumer Rights
All sales are regulated by the EU  consumer protection directives, no matter you are in the EU or not.

Buyers have the right to return any purchased goods within 14 days after recieving the goods. The returned goods must not be used, so I can sell them again. You do not need to give any reason for return.

The buyer need to pay for the return postage, if the goods itself is not found faulty.

Refund
Refund will be processed as soon as the returned goods arrives. If not otherwise requested, the refund goes back to your original payment account/card.

Customer Support
Scandicraft
Alakatu 22
15610 LAHTI
Finland

VAT: FI23754702

Facebook: https://www.facebook.com/scandicraft
Gmail: scandicraft.fi